We've had this connection since Saturday morning, and we lost connection Sunday evening, Monday evening, and again tonight. The connection comes back up again after a while, but it's a pain in the neck.
We had Covad DSL for at least 5 years, and it only went down once. We called customer service on that occasion and they said they were working on it, and it came back up again after a couple of hours.
I've thought for a while now that Covad was geared to business customers while Verizon is going after the home computer market. Covad's customers demand better service and are willing to pay more.
Right now I'm feeling disgruntled, and am questioning whether saving $35/month is worth it. Yeah, because the Verizon connection is faster. I just hope they get their act together soon.
I'd be "disgruntled" too! Sheesh! Tell the customer service people that you're blogging their inadequacies; who knows but that might get their attention. Otoh, if it's a systemic problem with Verizon, that won't make a speck o' difference.
lol-- the customer service people are probably blogging how awful Verizon is as a company to work for.